1. Intro
Mestic, operated by NBBC Unipessoal Lda (NIF 517772175), based at Quinta do Miradouro, Estrada do Miradouro nº29, 2130-029 Benavente, values and respects the privacy of its users and is committed to protecting the personal data you entrust to us. This policy explains how we collect, use, store and protect your data.
For any questions related to this Privacy Policy, you can contact us at:
• Email: info@mestic.pt
• Phone: 00351 915365339
2. Personal Data Collected
We collect and process the following personal data:
– Identification Data: Name, email, telephone, address, VAT number.
– Technical Data: IP address, type of device, browser and cookies (where applicable).
3. Purpose and Legal Basis of Processing
Your personal data is processed for the following purposes:
– Invoicing and Legal Obligations: To fulfil tax and legal obligations (legal basis: fulfilment of legal obligation).
– Service-related communications: Contacting for information on bookings or support (legal basis: performance of contract).
– Marketing: Sending promotional communications, only when consented to by the user (legal basis: consent).
– Improving the Service: Analysing data to improve the user experience and our services (legal basis: legitimate interest).
4. Data Sharing
Your personal data may be shared with:
– Service Providers: Companies that provide services related to payments, transport and other services associated with our services.
– Competent Authorities: When required by law or to protect our rights.
Mestic ensures that all service providers fulfil the requirements of the GDPR to protect your data.
5. Data retention
We only keep your data for as long as is necessary to fulfil the purposes for which it was collected, namely:
– Marketing data: Kept until you withdraw your consent.
– Other data: Deleted when no longer required for the original purposes.
6. Data subjects’ rights
As the owner of your data, you have the following rights:
– Access: Request a copy of your personal data.
– Rectification: Correct incorrect or incomplete data.
– Right to be forgotten: Request the deletion of your data, where applicable.
– Portability: Receive the personal data provided in a structured and readable format.
– Opposition and Limitation: Oppose or limit the processing of your data in certain circumstances.
– Withdrawal of Consent: Withdraw consent to the processing of data for marketing purposes at any time.
To exercise your rights, please send a request to info@mestic.pt. We will reply within a maximum of 30 working days.
7. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or improper disclosure. However, no security system is foolproof, and we cannot guarantee absolute protection.
8. Cookies
O site Mestic utiliza cookies para melhorar a navegação e personalizar a experiência do utilizador. Para mais informações, consulte a nossa Política de Cookies.
9. International Data Transfers
The data collected is not transferred outside the European Economic Area (EEA). Should the need arise for transfer to third countries, we will ensure that this is done in accordance with GDPR standards.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this website in good time. We advise you to check this page regularly.
11. Resolution of issues and complaints
If you feel that your rights are not being respected, you can lodge a complaint with the National Data Protection Commission (CNPD):
– Website: https://www.cnpd.pt
– Address: Rua de São Bento, 148, 3º, 1200-821 Lisboa
This Privacy Policy was updated on 18/04/2025.